Software.lt website privacy policy
The Software.lt online store collects data about its visitors. This is common practice for websites and helps us understand how well the website works and what could be improved.
When collecting data, Software.lt always follows this Privacy Policy. Below you will find what data is collected, how Software.lt uses it and who has access to it.
software.lt strives to give you every opportunity to exercise your rights to control your privacy. Below you will find information on how you can do this.
Your data controller
The controller of your personal data is UAB “Atviros informacinės sistemos”, the owner of the software.lt website. You can find the contact details in the section Contacts.
For data protection questions, contact us by email: info@software.lt.
Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.
What data software.lt collects and how it is used
Software.lt aims to make the website as convenient as possible to use. To do this, we need to know which information is most relevant to visitors, how often they visit, which browsers they use, what content they read most and where they come from, so we collect demographic and statistical data of this kind. The data is collected with Google Analytics, which records and analyzes how visitors use the website. We collect it to better understand customers’ needs and preferences and to provide high-quality customer service.
More information about how Google Analytics works and what information this tool allows to collect and analyze can be found on the Google Analytics help page
You can disable the collection of data about you by Google Analytics at any time, as described on the Google Analytics opt-out page.
Order data
When an order is placed in the software.lt store, the following Buyer data is processed: first name, last name, email address, phone number and, for legal entities, the company name, company code, VAT code and address. This data is processed in order to fulfill the order, provide the license activation code, issue a VAT invoice and provide customer service and technical support.
The legal basis for processing is the performance of the contract with the Buyer (Article 6(1)(b) of the GDPR) and the legal obligations applicable to the Seller, primarily in accounting and taxation (Article 6(1)(c) of the GDPR).
The Seller undertakes not to disclose the Buyer's personal data to third parties, except to partners providing services needed to fulfill the order: payment service providers and email delivery, website hosting and accounting service providers. In all other cases, the Buyer's personal data may be disclosed to third parties only as required by applicable EU and Lithuanian law.
Data from orders and accounting documents are stored for the period required by law.
Cookies
A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. It allows the website to remember your actions and settings (such as login name, language, font size and other display settings) for a certain period of time, so that you do not have to enter them again each time you visit the website or browse its individual pages.
How does software.lt use cookies? How can you manage them?
software.lt uses cookies and similar technologies. They may store information on your device or access information stored on it, and may involve the processing of personal data such as your IP address and data about how you use the website. Strictly necessary cookies are used to operate the website and the features you request (e.g. the shopping cart), and no consent is required for them. Analytics (Google Analytics), personalization and marketing cookies are used only with your prior, freely given, specific, informed and unambiguous consent. You can refuse non-essential cookies without losing access to the website’s core features, and you can withdraw your consent at any time in the cookie settings. The legal basis for processing personal data via strictly necessary cookies is, depending on the purpose, the performance of a contract or the legitimate interest of software.lt in ensuring the technical operation of the website; processing via consent-based cookies is based on your consent.
You can manage and/or delete cookies at any time – you can find out how at youronlinechoices.com and the Google Analytics opt-out page.
You can delete all cookies already on your device, and most browsers can also be set to block cookies. However, if you do so, you may have to adjust your preferences manually every time you visit a website, and some services and features may not work.
Marketing
If you subscribe to the newsletter on the website or otherwise provide Software.lt with your business contact details, we will send you news and newsletters.
Who has access to your data?
Statistical data about Software.lt visitors is available to employees of UAB “Atviros informacinės sistemos” who are responsible for analyzing this data and improving the website. Access to technical records may also be granted to partners of UAB “Atviros informacinės sistemos” that provide content management tools or hosting services for the Software.lt website.
The Google Analytics tool is provided by Google Ireland Limited (Ireland), part of the Google LLC group (USA), so it also has access to the statistical data collected with this tool. Google LLC is certified under the EU–US Data Privacy Framework – the adequacy decision adopted by the European Commission on 10 July 2023, which replaced the “Privacy Shield” annulled by the Court of Justice of the European Union in 2020 and allows personal data to be lawfully transferred to the USA. This provider is also subject to contractual obligations to ensure privacy. You can read about this in Google’s data processing terms.
How long data is stored
UAB “Atviros informacinės sistemos” uses the collected data for analysis for up to three years.
Cookies are valid for a short time (one day, a week or a month); exceptionally, they may be valid for up to one year.
Your rights
By contacting us by email at info@software.lt, you can exercise your right to:
- access the personal data we process about you;
- request rectification of your personal data;
- request erasure of your personal data;
- where applicable, withdraw your consent to the processing of your personal data.
In certain cases, you may have the right to request restriction of the processing of your personal data or to object to the processing of your personal data. You can exercise your rights in accordance with applicable EU and national legislation.
Right to lodge a complaint
If you believe your right to privacy has been violated, you can send a complaint by email to info@software.lt or file a complaint with the relevant authority in the EU country where you live. You will find the contact details of such authorities in the list of European data protection authorities. The supervisory authority in the Seller’s country, the Republic of Lithuania, is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija; www.vdai.lrv.lt). You may also lodge a complaint with the data protection authority of your country of residence.
Updated: 9 October 2026